About us

info@ionet.com.co

USA: +1 (305) 2676604 / COL: 604 4440232

Mon - Fri: 8:00am - 06:00pm / Sat: 8:00am - 11:00am

IONet is an IT outsourcing company that manages its processes as a face-to-face and remote help desk
for its customers in end-user support, cloud and on-site servers and IP telephony.

We complement our customers’ IT strategies and procedures with robust backup schemes and the best practices

that seek the stability, scalability and flexibility of our customers’ IT resources.

We believe in a culture of recognition of talent, promoting professionals, and external relationships.

We work with high quality equipment to ensure the performance and the reliability you need.

Our Higher Purpose

Help companies be more productive.

*According to customer satisfaction survey year 2023.

MISSION

IONet is an IT company that provides support and maintenance services for computer equipment and servers, IP telephony, and server virtualization.

We have the best technology and a highly trained team that responds to market needs to achieve the highest quality standards and complete customer satisfaction.

VISION

By the year 2025 IONet wants to have a market share of 5% in IT Tech Support in the city of Miami, offering its customers a flexible, accessible and high quality service.

ENVIRONMENT

Additionally IONET is a company highly committed with the environment. Among its objectives is the generation of products that allow the reduction of environmental pollution with the help and commitment of our customers, employees, suppliers and third parties.

Finally, IONET oversees the life cycle of the used devices and reuse those useful components in order to have the least possible impact on the environment.

Improve your systems infrastructure

Our team is always ready to work with you

Our staff is highly qualified to offer you the best alternatives and flexibly meet your needs.

Isaac Ojalvo

CEO

Jessica González

Administrative Leader

Marlon Cuero

On-Site Support Leader

Mariana Henao

Administrative Assistant

Leandro Marín

Remote Support Leader

Jorge Gómez

Support Technologist

Camilo Cardona

Support Technologist

Josep Sossa

Sistems Technician

Juan Gallego

Sistems Technician

Andrea Seguro

Customer Service Advisor

Santiago Arredondo

Technician in repair

We are the best technological ally for your company.

We prepare ourselves day by day to grow together with our work team; The staff carefully selected for having values such as respect, honesty, dedication, kindness and camaraderie, has the appropriate training to solve any type of inconvenience that may arise, in order to continuously improve the processes and services that we provide to our clients.

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