info@ionet.com.co
USA: +1 (305) 2676604 / COL: 604 4440232
Mon - Fri: 8:00am - 06:00pm / Sat: 8:00am - 11:00am
Don't Worry! Leave your Network and Systems Infrastructure In Our Hands
Don't Worry! Leave your Network and Systems Infrastructure In Our Hands
IONet is an IT outsourcing company that manages its processes as a face-to-face and remote help desk
for its customers in end-user support, cloud and on-site servers and IP telephony.
We complement our customers’ IT strategies and procedures with robust backup schemes and the best practices
that seek the stability, scalability and flexibility of our customers’ IT resources.
We believe in a culture of recognition of talent, promoting professionals, and external relationships.
We work with high quality equipment to ensure the performance and the reliability you need.
+99
Customers in Colombia and the USA
+16
Different customer industries
*According to customer satisfaction survey year 2023.
+1400
Devices managed
*91%
Customer
satisfaction
*According to customer satisfaction survey year 2023.
Our Best Services
Remote Tech Support
We can help you with everyday difficulties fast and remotely using our licensed remote control software.
Cloud Platform Administration
We can manage your cloud infrastructure like cloud servers, email or storage so you can focus on your productive tasks.
Remote Server Support
We can manage, backup and optimize your servers from anywhere and make sure they are secure and robust.
Remote VoIP Support
Communicate fast and reliably with your offices and branches around the world.
Advanced Backups
This innovative service combines a state of the art thread detection mecanism and a cloud connected backup to ensure your files dont get lost.
Server Virtualization
If you have more than one server we can virtualize them either on the cloud or on premises so you can manage them more efficiently.
Improve your systems infrastructure
Our team is always ready to work with you
Our staff is highly qualified to offer you the best alternatives and flexibly meet your needs.
Isaac Ojalvo
CEO
Jessica González
Administrative Leader
Marlon Cuero
On-Site Support Leader
Mariana Henao
Administrative Assistant
Leandro Marín
Remote Support Leader
Jorge Gómez
Support Technologist
Camilo Cardona
Support Technologist
Josep Sossa
Sistems Technician
Juan Gallego
Sistems Technician
Andrea Seguro
Customer Service Advisor
Santiago Arredondo
Technician in repair
We are the best technological ally for your company.
We prepare ourselves day by day to grow together with our work team; The staff carefully selected for having values such as respect, honesty, dedication, kindness and camaraderie, has the appropriate training to solve any type of inconvenience that may arise, in order to continuously improve the processes and services that we provide to our clients.
Contact information
-
Miami: 1200 Anastasia Ave Suite
150 Coral Gables Florida 33134 - Miami: +1(305) 2676604
- info@ionet.com.co
-
Mon - Fri: 8:00 am - 06:00 pm
Sat: 8:00 am - 11:00 am
