LET'S TALK
Request a quote for free
- Start a chat via WhatsApp
- Write an email
- Or call us at +1(305)2676604
info@ionet.com.co
USA: +1 (305) 2676604 / COL: 604 4440232
Mon - Fri: 8:00am - 06:00pm
OUR SERVICES
Remote Tech Support
Is a service that allows evaluating, diagnosing, and repairing systems from a remote connection using licensed and secure software, only requiring an internet connection by users.
We ensure optimal operation and keep your systems infrastructure under control.
The customer contacts the technical support service using our SATI application or through a call, in which a technician will be available to help with all requirements quickly and efficiently.
Remote support allows customers to access quick assistance from anywhere in the world where they have an internet connection during our hours of operation.
85% of the systems requirements can be solved remotely, which makes it much faster, cheaper, and therefore, efficient.
We have a licensed and secure software; with it we access with encrypted connections through SSL to our clients' computers with their prior authorization in a fast and fluid way.
We provide immediate and secure solutions to maintain the stability of your system.
LET'S TALK
Request a free quote
- Start a chat via WhatsApp
- Write an email
- Or call us at +1(305)2676604
*Choose the option you prefer, we will gladly answer your query.
Our Services
Remote Tech Support
We can help you with everyday difficulties fast and remotely using our licensed remote control software.
Cloud Platform Administration
We can manage your cloud infrastructure like cloud servers, email or storage so you can focus on your productive tasks.
Remote Server Support
We can manage, backup and optimize your servers from anywhere and make sure they are secure and robust.
Remote VoIP Support
Communicate fast and reliably with your offices and branches around the world.
Advanced Backups
This innovative service combines a state of the art thread detection mecanism and a cloud connected backup to ensure your files dont get lost.
Server Virtualization
If you have more than one server we can virtualize them either on the cloud or on premises so you can manage them more efficiently.
We are the best technological ally for your company.
We prepare ourselves day by day to grow together with our work team; The staff carefully selected for having values such as respect, honesty, dedication, kindness and camaraderie, has the appropriate training to solve any type of inconvenience that may arise, in order to continuously improve the processes and services that we provide to our clients.
Contact information
-
Miami: 1200 Anastasia Ave Suite
150 Coral Gables Florida 33134 - Miami: +1(305) 2676604
- info@ionet.com.co
- Mon - Fri: 8:00 am - 06:00 pm
