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info@ionet.com.co

USA: +1 (305) 2676604 / COL: 604 4440232

Mon - Fri: 8:00am - 06:00pm / Sat: 8:00am - 11:00am

About us

IONet is an IT outsourcing company that manages its processes as a face-to-face and remote help desk
for its customers in end-user support, cloud and on-site servers and IP telephony.

We complement our customers’ IT strategies and procedures with robust backup schemes and the best practices

that seek the stability, scalability and flexibility of our customers’ IT resources.

We believe in a culture of recognition of talent, promoting professionals, and external relationships.

We work with high quality equipment to ensure the performance and the reliability you need.

Our Higher Purpose

Help companies be more productive.

15

Years on the market

15

Years on the market

+99

Customers in Colombia and the USA

+16

Different customer industries

+1400

Devices managed

*91%

Customer satisfaction

+99

Customers in Colombia and the USA

+16

Different customer industries

*According to customer satisfaction survey year 2023.

+1400

Devices managed

*91%

Customer
satisfaction

*According to customer satisfaction survey year 2023.

MISSION

IONet is an IT company that provides support and maintenance services for computer equipment and servers, IP telephony, and server virtualization.

We have the best technology and a highly trained team that responds to market needs to achieve the highest quality standards and complete customer satisfaction.

VISION

By the year 2025 IONet wants to have a market share of 5% in IT Tech Support in the city of Miami, offering its customers a flexible, accessible and high quality service.

ENVIRONMENT

Additionally IONET is a company highly committed with the environment. Among its objectives is the generation of products that allow the reduction of environmental pollution with the help and commitment of our customers, employees, suppliers and third parties.

Finally, IONET oversees the life cycle of the used devices and reuse those useful components in order to have the least possible impact on the environment.

Improve your systems infrastructure

Our team is always ready to work with you

Our staff is highly qualified to offer you the best alternatives and flexibly meet your needs.

Isaac Ojalvo

Isaac Ojalvo

CEO
Jessica González

Jessica González

Administrative Leader
Marlon Cuero

Marlon Cuero

On-Site Support Leader
Mariana Henao

Mariana Henao

Administrative Assistant
Leandro Marín

Leandro Marín

Remote Support Leader
Jorge Gómez

Jorge Gómez

Support Technologist
Camilo Cardona

Camilo Cardona

Support Technologist
Josep Sossa

Josep Sossa

Sistems Technician
Juan Gallego

Juan Gallego

Sistems Technician
Santiago Arredondo

Santiago Arredondo

Technician in repair
Andres Mejia

Andres Mejia

Support Technologist
Arnold Suarez

Arnold Suarez

Customer Service Advisor

We are the best technological ally for your company.

We prepare ourselves day by day to grow together with our work team; The staff carefully selected for having values such as respect, honesty, dedication, kindness and camaraderie, has the appropriate training to solve any type of inconvenience that may arise, in order to continuously improve the processes and services that we provide to our clients.

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